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Sound crazy? It's all standard operating procedure at Zappos, the online retailer that's doing over $1 billion in gross merchandise sales annually. After debuting as the highest-ranking newcomer in Fortune magazine's annual "Best Companies to Work For" list in 2009, Zappos was acquired by Amazon in a deal valued at over $1.2 billion on the day of closing.In Delivering Happiness, Zappos CEO Tony Hsieh shares the different lessons he has learned in business and life, from starting a worm farm to running a pizza business, through LinkExchange, Zappos, and more. Fast-paced and down-to-earth, Delivering Happiness shows how a very different kind of corporate culture is a powerful model for achieving success---and how by concentrating on the happiness of those around you, you can dramatically increase your own."This book is awesome. How Tony and Zappos grew to $1 billion in gross revenue in ten years is just the beginning. From fundraising to finding happiness, from actual e-mails to checklists, it covers it all. Intensely personal and intensely practical."---Tim Ferriss, bestselling author of The 4-Hour Workweek"In this fascinating (and often hilarious) account, Tony explains how he turns his beliefs into actions that really do deliver happiness."---Gretchen Rubin, bestselling author of The Happiness Project"This book could start a revolution."---Marshall Goldsmith, bestselling author of Mojo: How to Get It, How to Keep It, How to Get It Back If You Lose It"In Delivering Happiness, Tony reveals the secret to his success at such a young age: leadership in culture and happiness."---Lance Armstrong
Hsieh, Tony
Aos 24 anos de idade, TONY HSIEH ingressou na Zappos como consultor e investidor, tornando-se CEO e ajudando a Zappos a passar de quase nenhuma venda para uma empresa multibilionária dedicada a atendimento ao cliente, cultura da empresa e comunidade. Tony também é o autor do livro Satisfação Garantida, que foi nº 1 da lista dos livros mais vendidos do New York Times. Morreu tragicamente em 27 de novembro de 2020. |
| ISBN | 9780446563048 |
| Autor(a) | Hsieh, Tony |
| Editora | Grand Central Publishing |
| Idioma | Inglês Americano |
| Edição | 1 |
| Ano de edição | 2010 |
| Páginas | 253 |
| Acabamento | Brochura |
| Dimensões | 23,50 X 15,88 |
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